top of page
  • Writer's pictureBrenda Heffner

A Resounding Victory for Homeowners Mistreated by Insurance Companies | Ryan Claim Service Inc

In a recent case that highlights the importance of understanding insurance policies and advocating for fair treatment, a homeowner from Reading, Pennsylvania found justice after being mistreated by their insurance company. The homeowner, who had been struggling with persistent dirt and a malfunctioning heater, turned to a trusted advocate to fight for their rights. The result? A resounding victory in court and a substantial settlement that far surpassed the initial meager offer of $9,000.

The Pervasive Problem of Puffbacks: Upon investigation, it was discovered that the homeowner had experienced a "puffback" – a common occurrence that many people are unaware of. A puffback happens when a heater, furnace, or boiler ignites internally, causing a release of soot throughout the entire house. Contrary to mere "dirt," this soot consists of tiny particles of carbon monoxide, posing a severe threat to health.

The Inadequate Offer: To add insult to injury, the insurance company initially offered a paltry $9,000 to the homeowner for the extensive damages caused by the puffback incident. Such an offer was grossly inadequate considering the comprehensive repairs and replacements needed to restore the property and ensure the health and safety of the inhabitants.

Seeking Justice with Tony DiUilio's Law Office:

Thankfully, the homeowner sought professional legal assistance from Tony DiUilio's law office, a reputable and experienced firm well-versed in insurance claim disputes. With the guidance and expertise of the legal team, the homeowner was able to present their case effectively in court, advocating for fair compensation and exposing the insurance company's mistreatment.

A Triumph in Court:

The hard work and dedication invested in pursuing justice paid off handsomely. The court ruled in favor of the homeowner, awarding them the actual costs required to repair and replace the damaged property. Furthermore, the insurance company was held accountable for bad faith practices, resulting in an additional judgment of $100,000. The final settlement reached a staggering amount exceeding $200,000, a far cry from the initial offer.

The Importance of Knowing Your Rights: This case serves as a powerful reminder of the importance of understanding one's rights as a policyholder and the potential for insurance companies to undervalue or deny legitimate claims. In Pennsylvania, residents have the option to file or reopen a claim within one year from the date of loss, offering a vital opportunity to seek fair treatment and adequate compensation.


The recent triumph in the court case involving the mistreated homeowner in Reading, Pennsylvania, sheds light on the need for vigilance when dealing with insurance companies. By understanding their rights and seeking qualified professional assistance, policyholders can ensure fair treatment and just compensation. The victory in this case serves as an inspiration for others facing similar situations, encouraging them to stand up against mistreatment and fight for their rights.

If you suspect property damage or believe you have been unjustly compensated by your insurance company, don't hesitate to seek help. Ryan Claim Service, a dedicated team with expertise in insurance claims, can provide the necessary guidance and support to navigate through the complex process. We can be reached at 570-249-9486 or contacted via email at Visit our website at for more information.


bottom of page